DISPATCH & DELIVERY
We deliver to Hong Kong, Taiwan, Singapore, Japan, South Korea, Malaysia, the Philippines, Canada, the United States and mainland China.
Orders are dispatched from Hong Kong within 1–2 business days. This processing time is separate from carrier transit time. Delivery times vary by destination and shipping service. Flat-rate shipping applies per order based on your delivery destination. Your shipping charge is shown at checkout.
HONG KONG SHIPPING
| Destination | Shipping fee per order |
|---|---|
| Hong Kong | HK$20 |
INTERNATIONAL SHIPPING
| Destination | Shipping fee per order |
|---|---|
| Taiwan | NT$100 |
| Singapore, Japan, South Korea, Malaysia and the Philippines | HK$40 |
| Canada | CAD$20 |
| United States | US$20 |
| Mainland China | CNY25 |
United States delivery is limited to street addresses in the contiguous 48 states and Washington, DC. We do not deliver to Alaska, Hawaii, US territories, PO boxes or military addresses.
Mainland China: CNY25 shipping is available for orders with a merchandise total of up to CNY2,000 after discounts, before taxes and shipping.
For rates set in HKD, checkout may display the equivalent in your selected market currency, subject to the store’s conversion and rounding settings.
IMPORT DUTIES & TAXES
For destinations where import charges are payable by the recipient, any applicable import duties, taxes and carrier clearance fees are not collected at checkout and must be paid separately before or upon delivery. Customs processing may affect delivery times.
United States: Applicable import duties, taxes and carrier clearance fees are payable separately by the recipient and are not included in the US$20 shipping charge.
Taiwan: Shipping charges exclude import duties, taxes and carrier clearance fees. Any applicable import charges are payable by the recipient.
Mainland China: For clothing purchased for personal use. Applicable import taxes are payable separately by the recipient. SF requires proof of purchase/payment and recipient identification for customs clearance. Submit identification through SF’s official channel. Delivery is subject to carrier coverage and customs clearance.
RETURNS & EXCHANGES
For a return or size exchange, contact contact@shopkaizenway.com for instructions and read our Returns & Exchanges Policy for the applicable conditions, time limits and costs. This does not limit statutory cancellation rights or remedies for incorrect, faulty or misdescribed goods.